Withdrawing Back to Your Wallet
When you want to move your balance out, head to the withdrawal section in your account. Choose the wallet you want to receive the funds — it should match the wallet you deposit with — enter the amount, and submit the request. We run a quick account check before releasing funds; this protects your balance from misdirected payouts. If your account verification
is already complete, the check moves faster. We do not set artificial delays, but processing does depend on your wallet provider confirming receipt on their end. Keep your wallet account details current so there are no mismatches when we send the transfer.
- Go to withdrawals — Find the withdrawal option inside your account dashboard.
- Choose your payout wallet — Select DANA, OVO or GoPay — use the same wallet you fund with where possible.
- Enter the amount — Type the amount you want to withdraw and review the details before confirming.
- Account check runs — We verify your account details before releasing the transfer to your wallet.