Reference

How mpo2212 Handles Your Personal Information

This Privacy Policy covers what data we collect when you access your account, make a deposit via DANA, OVO, or GoPay, and use our mobile lobby.

Account data protectionDANA, OVO, GoPay wallet privacyMobile session dataYour right to request deletionIndonesia-eligible access
mpo2212 How mpo2212 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply security measures across all data layers — from the moment you enter your GoPay or DANA details to how that information sits in our systems. Here is what that looks like in practice across four areas that matter most to your account privacy.

Encryption in Transit

All data exchanged between your device and our servers — including OVO and DANA payment references — travels over SSL-encrypted connections. Your wallet identifiers are never sent in plain text.

Cookie and Session Control

We use session cookies to maintain your login state on mobile and desktop. These expire when you close the browser or app. Persistent cookies for lobby preferences can be cleared in your device settings at any time.

Data Retention Schedule

Active accounts keep full transaction and session records. Once you close your account, we reduce stored data to what applicable Indonesian law requires and nothing more. We do not hold data beyond that minimum.

Third-Party Sharing Limits

We do not sell your personal data. Payment processor data — including GoPay transaction IDs — is shared only with the payment rail handling your transaction, and only to complete that specific transfer.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to access, correct, or remove any personal data we hold, our support team handles privacy requests directly. Reach out through any of the channels below and tell us your account username and the specific data request. We aim to respond to all data queries within a reasonable timeframe. Requests sent via live chat during active hours are usually acknowledged fastest.

Live Chat Open the chat widget inside your mpo2212 account dashboard. Identify yourself by username and state your data request clearly so our team can action it without delays.
Email Support Send a data access or deletion request to our support email. Include your registered contact details and the e-wallet type — DANA, OVO, or GoPay — linked to the account.
Account Help Form Use the in-account help form under Account Settings. Select the privacy category, describe your request, and submit. You will receive a reference number for tracking.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from account holders in Indonesia about how their data is managed. If your question is not covered here, contact us via live chat or the in-account help form.

We collect your name, contact details, and the e-wallet identifier you register with — DANA, OVO, or GoPay. We also log device and session data to verify your identity and process transactions accurately.

No. We never store your e-wallet PIN or password. We record only the transaction reference numbers generated by DANA, OVO, or GoPay to match deposits and withdrawals to your account.

Yes. Send a data access request through live chat or the in-account help form. Provide your username and the e-wallet type linked to your account so we can locate your records quickly.

Submit a deletion request via email support or the in-account help form under Account Settings. We will remove your data down to the minimum required by applicable law in Indonesia and confirm when it is done.

We do not sell your data. Payment data is shared only with the payment rail — DANA, OVO, or GoPay — processing your specific transaction. No other third-party data sales or sharing takes place.

Once your account is closed, we reduce stored data to what applicable Indonesian law requires. We do not retain anything beyond that legal minimum, and we do not keep your data for marketing purposes.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.